choctaw casino resort choctaw road durant ok

We then had to call for assistance, where the casino team had to request someone from the “vault team” to assist. Once we were all finally able to meet up with our family after this first event, my son in law put his ATM card in one of the casino's ATM machines and it did not return his card. Long story short, it took three times (up and down to the 12th floor) and quite a bit of time out of our trip/celebration to get a good key card to access our room. When we tried to access our room (12th floor 12222) the key card did not work. She stated that the hotels key card machine was not working and after multiple attempts, she had to go to the back to make our keys. The front desk team member was not friendly at all and seemed like she really did not like or enjoy her job. When we arrived around 2:15pm on Saturday, June 17th we went to check into our room. The negative events began as early as check in. I guess Choctaw doesn't care who represents them anymore. I honestly don't understand how someone like that remains employed when it's so obvious. She seemed to think she was above the law with the way she was talking. It was insanely unprofessional and honestly, disgusting. We got up and left that table immediately. She was able to cash me in and then I decided I did not want to be around that as I cannot stand drugs.

This dealer did not even great us as we sat down. Her pupils were large, she was very loud and obnoxious and moving shakily and fast. As we sat down another player was saying to her, 'you better watch out for those drug tests' and her response was 'oh I carry piss on me, just in case they want to drug test me'.

She was about 5'2, redish hair in a high bun and had dangling earrings on. I went to Choctaw Casino in Durant, Oklahoma and sat down at a blackjack table family and the dealers name was Rachel.

Choctaw casino resort choctaw road durant ok